If you start micromanaging people, then the very best ones leave.
If the very best people leave, then the people you’ve got left actually require more micromanagement. Eventually, they get chased away, and then you’ve got to invest in a whole apparatus of micromanagement. Pretty soon, you’re running a police state. So micromanagement doesn’t scale because it spirals down, and you end up with below-average employees in terms of motivation and ability.
— NYT interview with Cristóbal Conde, president and C.E.O. of SunGard
January 25th, 2010 at 6:23 pm
Very true and you only realize this if you’ve been through it and experienced it.
January 26th, 2010 at 6:28 pm
The opposite of this is an atmosphere of trust and empowerment. It’s amazing to watch what talented people can do when they are trusted and allowed to be brilliant. People rise up and exceed your expectations when you have the guts to manage in this manner. I’ve been in atmospheres like this and it is wonderful.
Unfortunately, I’ve also been micromanaged. That kind of environment only reinforces the attitude that “I will do as little as I can do to be able to say I did my job and not get fired.”